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FAQ

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Frequently Asked Questions

  • Why can't I connect my Facebook account to Dynamic Signal?
  • System Requirements and Browser Compatibility
  • How can I change my account information?
  • What is DySi Open?
  • How do I reset/change my password?
  • Which social media channels are available for sharing content?
  • Why is my share to LinkedIn showing a bit.ly URL instead of my community domain URL?
  • Blank screen on Mobile Experience
  • How can I delete a scheduled broadcast?
  • How to Create an API Token for your Dynamic Signal Community
  • Should I be concerned about the Bit.ly v4 API migration? Do I need to do anything?
  • How can I update an Email Address?
  • How To: Enable Support Access
  • What steps are required for a Member to have a "Profile Complete" registration?
  • Why aren't my images showing up on Social Media?
  • How do I Unsuspend a Member?
  • Troubleshooting SMS Invitations to Your Dynamic Signal Community
  • Search FAQ
  • Why won't this link import?
  • What languages are supported in the Dynamic Signal Platform?
  • Set Up Display Language
  • Can I change the time zone for my community?
  • How can I link directly to a post in my community?
  • Sharing Limit
  • Where can I see the status of posts I've submitted?
  • I'm a member. Can I edit a post I submitted to my community?
  • Image Missing or Different Than Expected When Sharing to Twitter
  • Where can I find my company's HR or Benefits information?
  • What is your policy regarding user or company data retention and privacy?
  • How can I prevent a Member from submitting content to our community?
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To report vulnerabilities within the platform, please contact us at: support@firstup.io