Pinning and Unpinning
To Pin a post, you can select the Pin from the Post dropdown menu in the Approved Posts list in the Content tab.
You will also find this option on the Post Details page (in the top left corner).
To unpin, simply follow the same instructions on pinned posts!
Pinning/Unpinning can also be done through Bulk Actions. Bulk Actions become available when you select multiple posts
A pinned post will appear at the top of the Main Feed. There is no limit on the number of pinned posts, but if multiple posts are pinned, they will be sorted chronologically.
Expiring a Pinned Post
Expiring a pinned post will automatically unpin a post for the selected date. To set a pin expiration date, choose it from the Post dropdown menu in the Approved Posts list in the Content tab.
Setting pin expiration can be done:
- On individual post via the Post Details page
- Through “Bulk Action”
- On individual posts via the drop down menu in the post list page
Pins will expire at midnight on the selected data. This does not expire the post itself, only that it's pinned to the top of the feed.
Pin expiry currently works off UTC time zone. If for example the expiry is set to 6/20/23 - it will expire at midnight UTC 6 pm Central Time the previous day. This is currently expected however, we do have a feature request opened to have the pin expiry match the timezone that is configured in the community instead of midnight UTC