Each manager in a community must be assigned a role, and each role (excluding Global Manager) can be limited to one or more divisions. For more details on the specific privileges associated with each role, click the link for that role. To compare the different Manager Roles and their privileges, see the Manager Permissions Comparison table and Manager Privileges Charts below.
The Dynamic Signal platform includes the following roles for managers.
-
Global Managers
- Can view and edit everything in the Community
- Exclusive access to inviting managers and members and configuring community settings
-
Division Managers
- Same access to content as the Global Manager
- Full access to members within their divisions only
-
Basic Managers
- Same permissions as a Division Manager, but content is restricted to their divisions
-
Content Managers
- Can view feeds and articles in own division
- Can create and edit content, but has limited access to member data
-
Broadcast Managers
- Can send broadcasts, has read-only access to members and posts
-
Reports Only (Full Access) Managers
- Restricted to viewing and downloading reports
-
Reports Only (No Member Details) Managers
- Can view and download reports, but cannot access member data
note
Division, Basic, and Content Managers cannot broadcast to a Global Division or any other division outside the one that they manage. As a result, if the broadcast is refined to a Member Group, only members who are in that group and in the division that the manager manages will receive the broadcast. If the Global division is assigned to a post, Basic and Content managers will be unable to edit or approve/exclude it. You can assign any other amount of divisions and they can edit a post, as long as they have one division associated, but if the global division is assigned, these permissions are disabled. Global and Divisions managers can edit these posts.tip
If a broadcast recipient is not subscribed to a target or category that the post was subscribed to, they will not receive the broadcast.Manager Permissions Comparison
The following table compares permissions for each Manager role, showing what access comes with each individual Manager role.
Manager Type
Content
Members
Broadcasts
Reports
Admin Settings
Global Manager
Full
Full
Full
Full
Full
Division Manager
Full
Full access within division
Full access within division
Full access within division
No Access
Basic Manager
Full access within division
Full access within division
Full access within division
Full access within division
No Access
Content Manager
Full access within division
No Access
Full access within division
Full access within division
No Access
Broadcast Manager
Full access within division
No Access
Full access within division
Full access within division
No Access
Reports Only (Full Access) Manager
No Access
No Access
No Access
Full
No Access
Reports Only (No Member Details) Manager
No Access
No Access
No Access
Restricted access to exclude member data
No Access
Manager Privileges Charts
The following charts show possible Manager actions and the Manager Roles that can perform those actions.
Manager Privileges Chart 1
Manager Privileges Chart 2
Manager Privileges Chart 3
Manager Privileges Chart 4
Permission
Global
Division
Basic
Content
Broadcast
Reports Only
Full Access
Full Access
Reports Only
No Member Details
No Member Details
Can see Custom Reports
X
Can see Reports Tab
X
X
X
X
X
X
X
Can pull .csv reports in the division they manage
X
X
X
X
X
X
X
Can pull .csv reports for a division they don't manage
X
Can pull .csv reports for Member data
X
X
X
X
X
X
Can view Broadcast Analytics
X
X
X
X
X
Can view Survey Analytics
X
X
X
Can create Member groups
X
X
X
Can view any Member group not created by them as long as the members in the group are in the division they manage
X
Can view any Member group not created by them as long as the creator of the group AND the members in the group are in the division they manage
X
X
X
If sending a Broadcast, can select global division
X
If sending a Broadcast, can select division they manage
X
X
X
X
X
If sending a Broadcast, can select division they do not manage
X
Bulk Create Members
X
Within Division
Within Division
Bulk Update Members
X