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Mairead Connolly

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Activity overview

Latest activity by Mairead Connolly
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    Mairead Connolly created an article,

    Set Up Display Language

    Display Language allow users to navigate the platform in the Display Language of their choice – this option will only affect the community interface. It does not translate any content/ posts in the...

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    Mairead Connolly created an article,

    Difference between Member Page and Custom Reporting

    When running an ad-hoc report using the Members Page, this is done by using the filters on the panel below:     Differences between retrieving reports from this method as opposed to Custom Reporti...

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    Mairead Connolly created an article,

    How can I update an Email Address?

    As a Global Manager, you can update an email address for a member by following these steps: On the Manager Application - navigate to Members > Members Search for the Member that needs to be updat...

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    Mairead Connolly created an article,

    Internal Like / Comment Analytics

    Below are 2 methods to retrieve Internal Like/Comment data for member(s): Customize Columns on the Member List in the Manager App: From Members > Members search for the required member(s) so that ...

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    Mairead Connolly created an article,

    Setting up Featured Content Gallery

    The Featured Content Gallery gives you a front-and-center look at the most important stories and events in your company. Posts in the Featured Content Gallery are selected by the Community Manager....

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    Mairead Connolly created an article,

    Video Report

    Video Reports provide a detailed overview of video activity, including the number of times the video was started, which can be accessed by generating a Video Report from the Reports page.  For addi...

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    Mairead Connolly created an article,

    Source Report

    Source Reports provide a detailed overview of post source activity, including Shares by Brand/Manager/Member, which can be accessed by generating a Source Report from the Reports page.  For additio...

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    Mairead Connolly created an article,

    Channel Report

    Channel Reports provide a detailed overview of channel activity, including Shares by Channel Type, which can be accessed by generating a Channel Report from the Reports page.  For additional Channe...

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    Mairead Connolly created an article,

    Post Translation

    Post Translation is a Premium Feature which allows Members to translate a post into their Display Language without manual intervention by the Content Creator or the Platform Manager.    Details:  ...

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    Mairead Connolly created an article,

    How to contact your Community Manager

    Community managers can be contacted via the Messages Page. To do so, select the Messages tab on your Community page.  This will open the Messages Page where you can send a message directly to your ...