Community managers may want to limit the number of shares a member can make, or the number of points they can earn in a day. This is possible using the Capping functionality of the Manager App, which can be found by navigating to Admin > Advanced > Capping.
Distinct posts shared per day
- Default: 15 posts
- Custom option
Sharing channels per post
- Default: Unlimited
- Option: Custom
Points earned per day
- Default: Unlimited
- Option: Custom limit
Repeat shares (same post & channel)
- Default: 5 per day
- Option: Custom limit
Failed Share Notification for Shares that Exceed the Community Capping Restriction
When sharing content members will be notified if their share exceeds the Community Set Capping restriction. Notification will include error message 'unable to share recent post'.
Earning Multipliers and Daily Maximum Points
Multipliers on points earned can be configured on a per-channel basis. The default for each channel is unlimited points with a 1x multiplier, but you can either set limits here, configure a custom multiplier (to encourage use of specific channels), or both.
Note that the Earning Multiplier only affects to points earned from sharing, whereas the Daily Maximum Points applies to points earned from shares as well as reactions to shares and clicks on shares.