The Dynamic Signal platform has the following methods of suspending or deleting members.
Suspend a Member
A manager can suspend a member by going to Members > [Member Name] > Member Profile Page > Settings and selecting the Suspend Account checkbox. Or a manager can go to the dropdown menu beside a member’s name on the Member List page and select Suspend User.
The suspension only prevents a member from logging on. It does not delete any data, including share activity, posts, or actions scheduled for later.
Delete a Member
A Dynamic Signal CSM can delete a member from the platform, but the member’s share activity, posts, and other data are preserved, including share activity, posts, or actions scheduled for later. No member data is actually deleted from the database. Instead, the member’s data is marked as Archived. For CSMs, a Delete User option will appear in the menu beside a member’s name on the Member List page. To have a member deleted, talk to your Dynamic Signal CSM.