To access your Account Settings, click the Menu > Settings.
The Account Settings tab contains:
- Contact Information
- Notification Settings
- SMS Notification
- Connect to Facebook Messenger
- Content Subscription
- Location and Content Settings
- Auto Schedule Settings
- Community Membership
The account section displays the email address used by the platform. Click Edit (top right) to change your current password. Click Submit once you've typed your current password, new password, and repeated the new password.
Note: Your company password requirements will be displayed below the new password box.
Your first name and last name are displayed here. Click the Edit link to change them, then click Submit when finished.
Note: Depending on your community's settings, you may have additional fields here. You may or may not be able to change them, depending on the rules of your organization.
Each of the different kinds of notifications sent by the platform are listed here. Click Edit (top right) to see more detailed information about each notification type.
To stop receiving any given notification, click Edit, uncheck the corresponding box, then click Submit. To reenroll in a notification, click Edit, check the corresponding box, then click Submit.
If you're enrolled in SMS notifications, you'll see that listed here.
To enable SMS notifications, click Edit, enter your phone number in the box provided, and click Submit. You'll receive a text message with a PIN. Enter the PIN in the box provided, and click Verify PIN.
Note: SMS notifications may be hidden by a Community Manager.
To stop receiving notification by text message, click Edit, then click Disable SMS Notifications. Click Submit when finished.
Note: SMS notifications are optional, and designed for members that do not have company email addresses.
Connect to Facebook Messenger
If you have your Facebook account connected to the platform, you'll see the option to get platform notifications in Facebook Messenger.
Note: If you can't see this options, it may be hidden by community managers.
To enable this option, click Send to Messenger. You will receive a screen asking you to either log into your Facebook account, or to continue with the account you're logged in with. Click Done when finished. To remove the Facebook Messenger connection, click Disconnect From Facebook Messenger.
Note: If you don't see the option to disconnect, refresh the page, and click back to the Account tab. The option should be there now.
In a community that uses our divisions feature, you may see the divisions you're currently a member of. Depending on the settings of your community, you may be able to click Edit and select different divisions. Click Submit when you're finished.
Note: Not all divisions you are a member of will be displayed here. Please contact your Community Managers with questions about your divisions.
You can use the Content Subscription section to choose the specific content you wish to see. Your current subscriptions will be shown with checked boxes. To make changes to your subscriptions, click the Edit link, check or uncheck the appropriate boxes, and click Submit when you are done.
Note: Some content subscriptions are required by your Community and can't be changed. Please contact your Community Managers with any questions about content subscriptions.
Auto Schedule Settings
Auto Schedule Settings determine when content is posted when using the auto-schedule option while sharing content. By default, your sharing days are Monday - Friday, and with five possible times selected.
To change these settings click Edit. You can check / uncheck the boxes for the days you would like to schedule content on. You can also change any of the given times, click the X to remove them from the schedule, and click Add Posting Time to add additional time slots. You can have up to ten times in the scheduler. Click Submit when you're finished making changes.
If you no longer want to be a part of your company's Dynamic Signal community, you can click Revoke Membership. This will remove your login and social media accounts, but the data generated by your participation will remain for reporting purposes.
According to your Community's settings, you may see custom prompts under Accounts as well.
Location and Content Settings
This section contains your display language settings, time zone, and location. Click Edit to make changes, and click Submit when you are finished.
Note: Changing the location setting may affect the content you are able to view in your Community. Contact your Community Managers with any questions regarding how location affects the content you see. Location can't be adjusted by default.